Development of the CELAD electronic headquarters: facilitating the fight against doping
An accessible, efficient and user-oriented digital portal
Key points of the success story
Entelgy has demonstrated how a complex challenge can become an opportunity to innovate and lead in the digital transformation of the public sector.
24/7
Accessibility and simplicity guaranteed
Implementation
Optimization of resources and time
Adaptable
Regulatory compliance assured
CHALLENGE
The Spanish Anti-Doping Commission (CELAD)
The company needed to modernise its processes to offer fast and efficient access to all its users: athletes, coaches, sports organisations and inspectors. This challenge involved guaranteeing the availability of services 24/7, from anywhere, and complying with the requirements of Laws 39/2015 and 40/2015 on Electronic Administration. In addition, it was essential to improve internal management and unify procedures in a single, accessible and simple digital platform.
SOLUTION
Entelgy took the lead in developing an electronic headquarters focused on user experience. A thorough analysis of CELAD’s internal processes and specific needs was carried out, identifying key areas for digitalization.
By implementing Acceda and other standard e-government tools, a modular and scalable solution was designed, making the most of existing resources. Development and implementation was carried out in record time, ensuring full regulatory compliance and a seamless transition. In addition, Entelgy provided specialized training to the site managers, ensuring that the change was not only effective, but also sustainable in the long term.
CUSTOMER BENEFITS
CELAD's new electronic headquarters radically transformed the interaction with all its users.
Athletes and sports entities can now:
- Start online files with total ease.
- Check processing status and receive automatic notifications.
- Access essential information anytime, anywhere.
For their part, CELAD managers experienced a significant simplification of their administrative processes. Procedures were unified, significantly reducing management times and administrative burden. In addition, the solution allows for more fluid and efficient interaction with other administrations and organisations linked to the fight against doping.
In short, CELAD now has a modern, scalable tool that is aligned with legal demands and is ready to face future challenges in the digital age.
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