Artificial intelligence: transformative innovation in the health sector

From internal solution to spin-off: a successful model of innovation and significant savings

With the support of Entelgy , this healthcare company has taken a step forward in its digital transformation, consolidating itself as a benchmark in the use of AI for innovation and operational efficiency.

+30 million reais

saved in 3 years

First outsourcing

of successful innovation

Process optimization

and more agile decision making

CHALLENGE

Healthcare company boosts AI to optimize processes and decisions

One of the most recognized and innovative companies in the health sector in the southern hemisphere, with activities also in teaching and research, faced the challenge of implementing solutions based on artificial intelligence (AI) to transform internal processes and obtain greater operational efficiency.

The first challenge was to develop a case for AI in its innovation area. This involved overcoming a narrow focus on using internal resources, which restricted the diversity of perspectives, technological standardisation and agility needed for complex projects.
The second challenge arose with the need to manage large volumes of data from multiple sources (more than a dozen), consolidate them in a data lake and redesign the analysis and decision-making process. This process had to be not only optimized, but also justify the benefits of AI in generating insights and making data-driven decisions.

SOLUTION

Entelgy developed specific solutions for both cases, completely reviewing and redesigning previously existing processes and tools:

Taxonomy

decoupled solution model that integrates systems such as SAP and other inputs, analyzing complex and volumetric data with advanced analysis support.

Innovation Lab

The original tool evolved into a spin-off, with improvements in data collection, scenario prediction and more efficient management.

Methodology used

Design thinking

Understanding the specific needs of users.

Micro-workshops

They involved stakeholders, ensuring transparency and alignment of objectives.

Implementing sprints

Foresee both current and future objectives, aligned with expansion scenarios.

CUSTOMER BENEFITS

The results obtained with the solutions developed by Entelgy have been transformative:

Significant savings: The taxonomy solution will generate an expected savings of more than R$30 million in 3 years.
Time optimization: The internal analysis project managed to reduce the time required from 2 months to just one week.
Successful spin-off: The first innovation outsourcing initiative became a replicable model with a direct impact on the business.
Greater assertiveness: Decisions based on more precise and consolidated data, with efficient integration between areas.