Optimizing key processes with Process Mining
Entelgy drives efficiency and Traceability in a leading construction materials company
An innovative implementation of Process Mining enabled the company to improve visibility, optimize management and reduce inefficiencies in one of its core processes, directly impacting profitability and quality of service for its customers.
Visibility
of the whole process
Control
of the flow stages
Detection
of the cause of the discrepancies
CHALLENGE
Lack of visibility and mismatches in critical processes
An opportunity for optimization was identified in a key process, focused on the design, production, logistics organization and assembly of special parts for customers. Aware of the strategic importance of this process, the aim was to improve efficiency and strengthen operational management. To this end, it was proposed:
- Enhance the visibility and traceability of activities.
- Optimize alignment between physical inventory and recorded systems.
- Streamline the identification of opportunities for improvement in time and operational quality.
The company opted for a solution that would allow each stage of the process to be analysed and optimised, facilitating the detection of critical points and supporting data-driven decision-making.
SOLUTION: Implementation of process mining with a strategic vision
Entelgy designed and implemented a Process Mining solution tailored to the process, with a focus on workflow optimization and alignment between physical and digital inventory. The solution included:
Identification of inefficiencies and critical activities
Detailed analysis of the process to find bottlenecks and root causes of imbalances.
Creating an interactive visual dashboard
Real-time visualization of key KPIs, allowing monitoring of process performance and prioritizing corrective actions.
Standardization and optimization of workflow
Alignment of tasks between users and improvement in activity recording to ensure consistency between systems and operations.
Thanks to this strategy, Molins obtained a robust tool to understand and manage the process in an integrated manner.
CUSTOMER BENEFITS
Efficiency and control at every stage
The implementation of Process Mining transformed process management , achieving:
- Increased visibility and traceability : greater clarity in operations and in the relationship between physical inventory and records.
- Detection of critical activities : possibility of making informed decisions to eliminate inefficiencies.
- Process optimization and cost reduction : identification of savings opportunities and continuous improvement.
- Process standardization: homogeneity in operations, ensuring consistent and scalable results.
- Identifying potential automations: new opportunities to maximize productivity through technology.
With this solution, the company not only improved operational quality, but also strengthened its customer service capabilities, ensuring faster, more efficient and profitable processes.
Keys to success
Full visibility of the process
A complete analysis and control tool.
Control of each stage of the flow
Identification and continuous improvement at every step of the process.
Resolution of discrepancies
Corrective actions based on reliable data.
Success stories
Our experience is reflected in these success stories: we adapt solutions
customized to the unique needs of each client.
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SOLUTION: Splunk Synthetic Monitoring
At Entelgy we identified the perfect opportunity to implement Splunk Synthetic Monitoring, a leading tool that allows simulating key transactions and operation flows, offering comprehensive and predictive visibility. With this solution, the client achieved:
Simulation of critical transactions
To detect potential problems in APIs, service points and transactions.
Continuous and real-time monitoring
With 24/7 coverage.
Automatic and customizable alerts
Enabling an immediate response to critical incidents.
Integration with your CI/CD processes
Ensuring high quality standards from development to production.
SLA and SLO reporting
Allowing precise control of your service commitments.
