We boost the potential of your teams with agile and collaborative tools.
We deliver customer service with greater operational efficiency and perceived quality. We achieve this by auditing and improving processes and workflows, evolving ITSM tools and KPIs or incorporating new platforms.
We make every employee's day-to-day life more productive by evolving their work position. This results in unified communications and collaborative environments, powered by AI-based virtual help agents and cloud tools. All of this, adapted to the needs of each work environment.
We reduce the number of tickets in Help Desk services and improve the user experience. How? Thanks to predicting repetitive or massive incidents, periodic trends or events that cause incidents. Monitoring and analysis with AI and Data & Analytics Process Mining allows us to anticipate.
We improve flexibility to deal with peaks in activity and reduce service times. We also add self-service environments that optimize operating costs. All of this is achieved by measuring the quality perceived by the user at the highest level through AI and Data Driven environments based on Data & Process Mining.
Innovative services to drive transformation and improve user experience.
Microsoft Copilot
GPT Chat
El próximo 20 de junio, Entelgy participará como actor destacado en el Foro de Inteligencia de Procesos, una jornada que
Alfredo Zurdo, Head of Digital Change en Entelgy, participó como ponente en el WomenCEO TALK
“Los datos personales que nos facilite serán tratados por Entelgy con la finalidad de gestionar tu suscripción a nuestra Newsletter. Puedes ejercer tus derechos en materia de protección de datos dataprotection@entelgy.com. datos mediante comunicación dirigida a nuestro Delegado de Protección de Datos en dataprotection@entelgy.com.”
This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.
Strictly Necessary Cookie should be enabled at all times so that we can save your preferences for cookie settings.
If you disable this cookie, we will not be able to save your preferences. This means that every time you visit this website you will need to enable or disable cookies again.
More information about our Cookie Policy
