Entelgy in the Retail sector

What does Entelgy bring to the retail sector?

Our consumption habits are changing.

The arrival of the new Millennial and Z generations or the upheaval caused by digitalisation in the Retail sector, as well as the entry of new digital players, have reset the rules of the game. A game of chess, where the King is the customer and all the pieces must revolve around him, in a checkmate strategy where the on and off environments remain united in a unified experience. For this to be possible, businesses must invest in the operational efficiency of their value chain, the acquisition of knowledge through data, the evolution and creation of business models and the use of technology as a vehicle to accelerate this change; all wrapped up in the best possible layer of protection.

What do we do?

Our portfolio covers all types of digital and strategic solutions, covering the following lines of action:

Innovation and collaboration: We support our clients in the analysis and evolution of their business models, working under our own innovation model, with the aim of obtaining and creating an efficient, competitive and collaborative environment.

Digitalization of business processes: We centralize, digitalize and automate the main business processes, covering everything from the management of the E2E document cycle, through to the relationship with suppliers and end customers, as well as the different sensitive processes in the areas of HR, accounting and finance, marketing and sales and supply chain.

Improving the customer experience: We promote and improve the unified customer experience, thanks to the redefinition of Customer Journeys and with the support of data intelligence and solutions that accompany the end customer in the different moments of truth or decision, promoting loyalty and circular relationships.

POS Operations Optimization: Improves efficiency in physical point of sale operations, pursuing productivity and cost savings in the prevention of theft, item replenishment, compliance with planograms or queue and shift management.

Ideation of new business models: We promote and encourage interaction between business models through our Lifebox solution, to offer a differential E2E value experience to the end customer and provide an additional and unattended source of income to the retailer.