SLIBE
SLIBE is a cloud-based solution that provides a tool for planning and optimizing tasks for field agents. It allows the inclusion of information from any type of device within the assignment rules, with a mobile application that can geolocate agents and facilitate the work to be done.
Increasing field staff productivity by 30% through better planning.
Improving efficiency to reduce administrative costs.
Increasing asset availability by implementing proactive technical service
Improving customer retention by better addressing their needs
Reducing billing issues by using real-time proof of delivery of the product or service.
SLIBE is applied in the areas of “ remote hands ” (RH) and “ remote eyes ” (RE) with real-time connection (3G / 4G) and streaming recordings controlled from the system backoffice.
SLIBE enables direct focus on resolving incidents in real time.
SLIBE avoids unnecessary trips , saves unproductive time, speeds up decision-making processes, improves communication, thereby reducing costs and improving the quality of service.
SLIBE is a quality tool. It allows you to record an installation before proceeding with an intervention on it and to record the installation again once the intervention has been completed.
Benefits:
Live streaming
Video on Demand Easy to use
Custom reports
Increased productivity of field staff
Project financed by the Ministry of Economy and Competitiveness, and co-financed by the FEDER fund, within the framework of the National Public-Private Cooperation Program-RETOS-Collaboration Subprogram, file RTC-2015-4180-6