SLIBE

SLIBE is a cloud-based solution that provides a tool for planning and optimizing tasks for field agents. It allows the inclusion of information from any type of device within the assignment rules, with a mobile application that can geolocate agents and facilitate the work to be done.

SLIBE’s challenge is to improve efficiency in field operations:

Increasing field staff productivity by 30% through better planning.

Improving efficiency to reduce administrative costs.

Increasing asset availability by implementing proactive technical service

Improving customer retention by better addressing their needs

Reducing billing issues by using real-time proof of delivery of the product or service.

The product resulting from the SLIBE project has enormous economic potential , given that it is conceived as a management tool for streaming solutions from both the LIVE and on-demand point of view:

SLIBE is applied in the areas of “ remote hands ” (RH) and “ remote eyes ” (RE) with real-time connection (3G / 4G) and streaming recordings controlled from the system backoffice.

SLIBE enables direct focus on resolving incidents in real time.

SLIBE avoids unnecessary trips , saves unproductive time, speeds up decision-making processes, improves communication, thereby reducing costs and improving the quality of service.

SLIBE is a quality tool. It allows you to record an installation before proceeding with an intervention on it and to record the installation again once the intervention has been completed.

Benefits:

Live streaming

Video on Demand Easy to use

Custom reports

Increased productivity of field staff

“SLIBE: Media brokerage platform”

Project financed by the Ministry of Economy and Competitiveness, and co-financed by the FEDER fund, within the framework of the National Public-Private Cooperation Program-RETOS-Collaboration Subprogram, file RTC-2015-4180-6

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