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El medio especializado en tecnolog\u00eda Computing destaca la soluci\u00f3n SMART HELP de Entelgy por la que MAPFRE Espa\u00f1a gan\u00f3 el premio \u201cTransformaci\u00f3n de Workplace y Conocimiento\u201d en Premios Computing celebrados el pasado 17 de septiembre.<\/p>\n
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Bajo el t\u00edtulo “Inteligencia al servicio de la productividad<\/em><\/strong>“, Computing realiza un certero an\u00e1lisis de la exitosa colaboraci\u00f3n entre MAPFRE<\/strong> Espa\u00f1a <\/strong>y Entelgy<\/strong>. El proyecto SMART HELP implantado por nuestra organizaci\u00f3n en el seno de la aseguradora ha permitido, tal y como afirma Computing, que \u201c<\/span>la aplicaci\u00f3n consiga que el usuario sea aut\u00f3nomo en la resoluci\u00f3n de dudas, lo que le transforma en un profesional m\u00e1s \u00e1gil y r\u00e1pido<\/span><\/i>\u201d.<\/span><\/p>\n MAPFRE<\/span>, aseguradora de referencia en el mercado espa\u00f1ol, gan\u00f3 el reconocimiento por su apuesta en transformaci\u00f3n digital en la pasada edici\u00f3n de los Premios Computing<\/strong> que tuvieron lugar hace unas semanas. En la apuesta de Mapfre por su capital humano, y para facilitar la adaptaci\u00f3n de sus profesionales a los nuevos procesos digitales, el pasado a\u00f1o puso en marcha SMART HELP<\/strong> de la mano de Entelgy, un asistente virtual basado en tecnolog\u00eda de detecci\u00f3n de contexto.<\/span><\/p>\n El proyecto, como sab\u00e9is, se ha convertido en uno de los elementos clave en la estrategia de puesto de trabajo digital de la compa\u00f1\u00eda aseguradora y ya ha sido instalado con \u00e9xito en m\u00e1s de 15.000 puestos de trabajo<\/strong>. Los resultados de SMART HELP no se han hecho esperar y se han traducido en un aumento en la productividad<\/strong> y, de esta manera, MAPFRE\u00a0<\/span>Espa\u00f1a ha conseguido llevar el conocimiento de los procesos directamente al flujo de trabajo de los usuarios.<\/span><\/p>\n El medio especializado en tecnolog\u00eda Computing destaca la soluci\u00f3n SMART HELP de Entelgy por la que MAPFRE Espa\u00f1a gan\u00f3 el […]<\/p>\n","protected":false},"author":4,"featured_media":31860,"comment_status":"closed","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"rank_math_lock_modified_date":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[40,4703],"tags":[4911,4883,5403],"class_list":["post-31861","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-actualidad-es","category-en-los-medios-es","tag-entelgy-digital-es","tag-sector-seguros-es","tag-smart-help-computing-es"],"acf":[],"_links":{"self":[{"href":"https:\/\/entelgy.com\/pt-br\/wp-json\/wp\/v2\/posts\/31861","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/entelgy.com\/pt-br\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/entelgy.com\/pt-br\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/entelgy.com\/pt-br\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/entelgy.com\/pt-br\/wp-json\/wp\/v2\/comments?post=31861"}],"version-history":[{"count":0,"href":"https:\/\/entelgy.com\/pt-br\/wp-json\/wp\/v2\/posts\/31861\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/entelgy.com\/pt-br\/wp-json\/wp\/v2\/media\/31860"}],"wp:attachment":[{"href":"https:\/\/entelgy.com\/pt-br\/wp-json\/wp\/v2\/media?parent=31861"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/entelgy.com\/pt-br\/wp-json\/wp\/v2\/categories?post=31861"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/entelgy.com\/pt-br\/wp-json\/wp\/v2\/tags?post=31861"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}>>Descubre todo lo que SMART HELP puede hacer por tu organizaci\u00f3n<\/a>>><\/strong><\/em><\/h4><\/p>\n","protected":false},"excerpt":{"rendered":"