{"id":30969,"date":"2020-04-22T06:00:00","date_gmt":"2020-04-22T04:00:00","guid":{"rendered":"https:\/\/entelgy.com\/bot-entelgycovid19-vica-el-asistente-virtual-de-entelgy\/"},"modified":"2024-11-06T23:35:39","modified_gmt":"2024-11-06T22:35:39","slug":"bot-entelgycovid19-vica-el-asistente-virtual-de-entelgy","status":"publish","type":"post","link":"https:\/\/entelgy.com\/pt-br\/sin-categoria\/bot-entelgycovid19-vica-el-asistente-virtual-de-entelgy\/","title":{"rendered":"Bot EntelgyCovid19: ViCA, el asistente virtual de Entelgy"},"content":{"rendered":"<p><img fetchpriority=\"high\" decoding=\"async\" class=\" size-full wp-image-30968\" src=\"https:\/\/entelgy.com\/wp-content\/uploads\/2020\/04\/b9737464a6676bec134ab7420ddff935.jpg\" alt=\"\" width=\"900\" height=\"506\" srcset=\"https:\/\/entelgy.com\/wp-content\/uploads\/2020\/04\/b9737464a6676bec134ab7420ddff935.jpg 900w, https:\/\/entelgy.com\/wp-content\/uploads\/2020\/04\/b9737464a6676bec134ab7420ddff935-300x169.jpg 300w, https:\/\/entelgy.com\/wp-content\/uploads\/2020\/04\/b9737464a6676bec134ab7420ddff935-768x432.jpg 768w\" sizes=\"(max-width: 900px) 100vw, 900px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Entelgy ha puesto a disposici\u00f3n de sus profesionales un bot para consultas espec\u00edficas relacionadas con la pandemia del Covid19 utilizando nuestra plataforma de asistentes virtuales ViCA. <\/span><\/p>\n<p><!--more--><\/p>\n<p><span style=\"font-weight: 400;\">En el bot <strong>EntelgyCovid19<\/strong> se est\u00e1n <\/span><span style=\"font-weight: 400;\">consultando dudas y temas relacionados en materia de COVID-19 y de procedimientos internos de Entelgy durante este tiempo excepcional y de trabajo en remoto. Tambi\u00e9n <strong>medidas de seguridad<\/strong> de los datos para la modalidad de <strong>teletrabajo<\/strong>.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Se trata de un asistente virtual implementado sobre nuestra <\/span><em><span style=\"text-decoration: underline;\"><a href=\"divisiones\/digital\/soluciones-entelgy-digital\/virtual-assistant-management-platform\"><span style=\"font-weight: 400;\">plataforma de gesti\u00f3n de asistentes virtuales ViCA<\/span><\/a><\/span><\/em><span style=\"font-weight: 400;\">. Un canal de comunicaci\u00f3n m\u00e1s a disposici\u00f3n de los profesionales de Entelgy, de atenci\u00f3n inmediata, con<strong> disponibilidad 24&#215;7<\/strong> y sin tiempos de espera.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Este proyecto ha sido desarrollado en colaboraci\u00f3n por el equipo de <\/span><i><span style=\"font-weight: 400;\">Data &amp; Analytics<\/span><\/i><span style=\"font-weight: 400;\"> de Entelgy Digital y el \u00c1rea de Riesgos Laborales de Entelgy.\u00a0<\/span><\/p>\n<p>\u00a0<\/p>\n<h4><b>Acerca de ViCA<\/b><\/h4>\n<p><b>ViCA es la plataforma de Entelgy de gesti\u00f3n de asistentes virtuales<\/b><span style=\"font-weight: 400;\"> que permite la convivencia de dos tipos de t\u00e9cnicos, el Ser Humano y la Inteligencia Artificial. Una plataforma perfecta para mejorar la experiencia de usuario, agilizar los procesos, generar eficiencia inmediata y optimizar el servicio, que ya estamos ofreciendo a nuestros clientes.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u00a0<img decoding=\"async\" src=\"https:\/\/lh3.googleusercontent.com\/-ffYSbD6J6uk\/XpcN9R5mZdI\/AAAAAAAAC2g\/5_l7bP209bgkphu8P0hMsnqd-Tx7FlTYACK8BGAsYHg\/s0\/2020-04-15.png\" width=\"382\" height=\"504\" \/><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Entelgy ha puesto a disposici\u00f3n de sus profesionales un bot para consultas espec\u00edficas relacionadas con la pandemia del Covid19 utilizando [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":30968,"comment_status":"closed","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"rank_math_lock_modified_date":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[21],"tags":[5423,4911],"class_list":["post-30969","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-sin-categoria","tag-covid19-es","tag-entelgy-digital-es"],"acf":[],"_links":{"self":[{"href":"https:\/\/entelgy.com\/pt-br\/wp-json\/wp\/v2\/posts\/30969","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/entelgy.com\/pt-br\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/entelgy.com\/pt-br\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/entelgy.com\/pt-br\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/entelgy.com\/pt-br\/wp-json\/wp\/v2\/comments?post=30969"}],"version-history":[{"count":0,"href":"https:\/\/entelgy.com\/pt-br\/wp-json\/wp\/v2\/posts\/30969\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/entelgy.com\/pt-br\/wp-json\/wp\/v2\/media\/30968"}],"wp:attachment":[{"href":"https:\/\/entelgy.com\/pt-br\/wp-json\/wp\/v2\/media?parent=30969"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/entelgy.com\/pt-br\/wp-json\/wp\/v2\/categories?post=30969"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/entelgy.com\/pt-br\/wp-json\/wp\/v2\/tags?post=30969"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}