{"id":27765,"date":"2014-07-16T22:00:00","date_gmt":"2014-07-16T20:00:00","guid":{"rendered":"https:\/\/entelgy.com\/entelgy-ibai-concurso-de-anecdotas-del-cau\/"},"modified":"2024-11-06T21:19:16","modified_gmt":"2024-11-06T20:19:16","slug":"entelgy-ibai-concurso-de-anecdotas-del-cau","status":"publish","type":"post","link":"https:\/\/entelgy.com\/pt-br\/actualidad-es\/entelgy-ibai-concurso-de-anecdotas-del-cau\/","title":{"rendered":"Entelgy Ibai: I Concurso de An\u00e9cdotas del CAU"},"content":{"rendered":"<img fetchpriority=\"high\" decoding=\"async\" class=\" size-full wp-image-27763\" src=\"https:\/\/entelgy.com\/wp-content\/uploads\/2014\/07\/92f3b72057b3b5e166363fda6d6b3cc6.jpg\" alt=\"\" class=\"caption\" title=\"Entelgy Ibai: I Concurso de An\u00e9cdotas del CAU\" width=\"336\" height=\"448\" srcset=\"https:\/\/entelgy.com\/wp-content\/uploads\/2014\/07\/92f3b72057b3b5e166363fda6d6b3cc6.jpg 336w, https:\/\/entelgy.com\/wp-content\/uploads\/2014\/07\/92f3b72057b3b5e166363fda6d6b3cc6-225x300.jpg 225w\" sizes=\"(max-width: 336px) 100vw, 336px\" \/>\n<p><b>Los t\u00e9cnicos del CAU de Vitoria de Entelgy Ibai participan en un concurso de an\u00e9cdotas.<\/b><\/p>\n<p><!--more--><\/p>\n<p>Hace unos meses, con motivo de la <a href=\"https:\/\/actualidad\/\/entelgy-ibai-renueva-el-cau-de-ejie\/\" target=\"_blank\" rel=\"noopener noreferrer\">renovaci\u00f3n del CAU de EJIE<\/a>, nuestra compa\u00f1era Ana Castillo nos contaba c\u00f3mo el d\u00eda a d\u00eda de nuestros t\u00e9cnicos es un contacto constante con el usuario. \u00a0Recordando sus palabras nos dec\u00eda:<\/p>\n<blockquote>\n<p><i>\u201cEs tan simple y tan complicado como gestionar y dar soporte tanto de incidencias que impiden al usuario trabajar con normalidad, como de peticiones que realizan para poder desempe\u00f1ar su trabajo. Aparentemente es sencillo, es atender y dar respuesta al usuario, pero complicado porque para hacerlo bien se requiere experiencia, conocimiento del cliente y en ocasiones mucha dosis de paciencia.<\/i><\/p>\n<\/blockquote>\n<p>Muchas de estas incidencias se convierten en <b>an\u00e9cdotas dignas de recordar<\/b>. Desde <b>Entelgy<\/b><b> Ibai<\/b> han recopilado algunas de ellas en este concurso: an\u00e9cdotas que siempre se recuerdan con una sonrisa, como cuando el usuario no utiliza la disquetera correctamente, o pone claves de acceso curiosas. Tambi\u00e9n aquel usuario que se hac\u00eda entender por lenguaje verbal y no verbal, la diferente percepci\u00f3n de los colores, \u00a0sue\u00f1os que parece se hacen realidad, confusi\u00f3n en el acceso a las oficinas, preocupaci\u00f3n porque \u201cno salen las notas\u201d, ruidos de fondo que dificultan la comprensi\u00f3n de la incidencia\u2026<\/p>\n<p>Los dos <b>ganadores<\/b> en esta ocasi\u00f3n han sido: Jessica Fern\u00e1ndez (1<sup>er<\/sup> Premio), con\u00a0<a title=\"Las mayusculas de los n\u00fameros\" href=\"https:\/\/entelgy.com\/wp-content\/uploads\/2014\/07\/Anecdotas_premiadas_concurso_EntelgyIbai.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">\u201clas may\u00fasculas de los n\u00fameros\u201d<\/a> y Xabi Alonso (2\u00ba Premio) por su experiencia <a title=\"Reiniciando\" href=\"https:\/\/entelgy.com\/wp-content\/uploads\/2014\/07\/Anecdotas_premiadas_concurso_EntelgyIbai.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">\u201creiniciando\u201d<\/a>.<\/p>\n<p>En el enlace ten\u00e9is las <a title=\"dos an\u00e9cdotas premiadas\" href=\"https:\/\/entelgy.com\/wp-content\/uploads\/2014\/07\/Anecdotas_premiadas_concurso_EntelgyIbai.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">dos an\u00e9cdotas premiadas<\/a>\u00a0que esperamos os hagan recordar a muchos de vosotros alguna situaci\u00f3n parecida y digna de compartir.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Los t\u00e9cnicos del CAU de Vitoria de Entelgy Ibai participan en un concurso de an\u00e9cdotas.<\/p>\n","protected":false},"author":4,"featured_media":27763,"comment_status":"closed","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"rank_math_lock_modified_date":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center 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