{"id":70550,"date":"2025-02-28T10:16:31","date_gmt":"2025-02-28T09:16:31","guid":{"rendered":"https:\/\/entelgy.com\/smart-help-revoluciona-o-suporte-na-mapfre\/"},"modified":"2025-03-12T13:08:12","modified_gmt":"2025-03-12T12:08:12","slug":"smart-help-revoluciona-o-suporte-na-mapfre","status":"publish","type":"page","link":"https:\/\/entelgy.com\/pt-br\/historias-de-sucesso\/smart-help-revoluciona-o-suporte-na-mapfre\/","title":{"rendered":"SMART HELP revoluciona o suporte na MAPFRE"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"70550\" class=\"elementor elementor-70550 elementor-51017\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5ef668f3 e-flex e-con-boxed e-con e-parent\" data-id=\"5ef668f3\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-76474d36 e-con-full elementor-hidden-mobile e-flex e-con e-child\" data-id=\"76474d36\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2897659 elementor-invisible elementor-widget elementor-widget-image\" data-id=\"2897659\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInRight&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.23.0 - 05-08-2024 *\/\n.elementor-widget-image{text-align:center}.elementor-widget-image a{display:inline-block}.elementor-widget-image a img[src$=\".svg\"]{width:48px}.elementor-widget-image img{vertical-align:middle;display:inline-block}<\/style>\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"768\" height=\"99\" src=\"https:\/\/entelgy.com\/wp-content\/uploads\/2024\/11\/Pixels-Caso-exito-azul-768x99.png\" class=\"attachment-medium_large size-medium_large wp-image-50869\" alt=\"\" srcset=\"https:\/\/entelgy.com\/wp-content\/uploads\/2024\/11\/Pixels-Caso-exito-azul-768x99.png 768w, https:\/\/entelgy.com\/wp-content\/uploads\/2024\/11\/Pixels-Caso-exito-azul-300x39.png 300w, https:\/\/entelgy.com\/wp-content\/uploads\/2024\/11\/Pixels-Caso-exito-azul.png 794w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6510b05c e-con-full e-flex e-con e-child\" data-id=\"6510b05c\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2f0ab440 e-flex e-con-boxed e-con e-parent\" data-id=\"2f0ab440\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-54bad2e2 e-con-full e-flex e-con e-child\" data-id=\"54bad2e2\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-789f8d94 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"789f8d94\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.23.0 - 05-08-2024 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h2 class=\"elementor-heading-title elementor-size-default\">SMART HELP revoluciona o suporte na MAPFRE  <\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6d88b924 elementor-absolute elementor-widget elementor-widget-image\" data-id=\"6d88b924\" data-element_type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"180\" height=\"60\" src=\"https:\/\/entelgy.com\/wp-content\/uploads\/2024\/08\/grafica-rosado-180x60-1.svg\" class=\"attachment-full size-full wp-image-589\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0fadf6d e-flex e-con-boxed e-con e-parent\" data-id=\"0fadf6d\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a41f5d9 elementor-widget elementor-widget-spacer\" data-id=\"a41f5d9\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.23.0 - 05-08-2024 *\/\n.elementor-column .elementor-spacer-inner{height:var(--spacer-size)}.e-con{--container-widget-width:100%}.e-con-inner>.elementor-widget-spacer,.e-con>.elementor-widget-spacer{width:var(--container-widget-width,var(--spacer-size));--align-self:var(--container-widget-align-self,initial);--flex-shrink:0}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container,.e-con>.elementor-widget-spacer>.elementor-widget-container{height:100%;width:100%}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer,.e-con>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer{height:100%}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer>.elementor-spacer-inner,.e-con>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer>.elementor-spacer-inner{height:var(--container-widget-height,var(--spacer-size))}.e-con-inner>.elementor-widget-spacer.elementor-widget-empty,.e-con>.elementor-widget-spacer.elementor-widget-empty{position:relative;min-height:22px;min-width:22px}.e-con-inner>.elementor-widget-spacer.elementor-widget-empty .elementor-widget-empty-icon,.e-con>.elementor-widget-spacer.elementor-widget-empty .elementor-widget-empty-icon{position:absolute;top:0;bottom:0;left:0;right:0;margin:auto;padding:0;width:22px;height:22px}<\/style>\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-903e433 e-flex e-con-boxed e-con e-parent\" data-id=\"903e433\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-dd6ef15 e-flex e-con-boxed e-con e-child\" data-id=\"dd6ef15\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2175e8d elementor-widget-tablet__width-initial elementor-widget elementor-widget-heading\" data-id=\"2175e8d\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><b>Transforma\u00e7\u00e3o digital que multiplica a efici\u00eancia<\/b><\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e3d5023 elementor-widget elementor-widget-heading\" data-id=\"e3d5023\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Com mais de 9.000 funcion\u00e1rios, mais de 10.000 mediadores e um ambiente operacional complexo com 700 aplicativos ativos, a MAPFRE enfrentou um desafio monumental: liberar sua equipe de suporte de tarefas repetitivas e permitir que os usu\u00e1rios gerenciassem suas pr\u00f3prias consultas. A solu\u00e7\u00e3o SMART HELP, desenvolvida pela Entelgy, reduziu drasticamente as cargas de suporte, otimizando processos e melhorando a experi\u00eancia do usu\u00e1rio.   <\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bfeebd1 elementor-widget elementor-widget-image\" data-id=\"bfeebd1\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"120\" height=\"40\" src=\"https:\/\/entelgy.com\/wp-content\/uploads\/2024\/08\/grafica-verde-120x40-1.svg\" class=\"attachment-medium_large size-medium_large wp-image-1754\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-45aec51d e-flex e-con-boxed e-con e-parent\" data-id=\"45aec51d\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-33fdf4c3 e-con-full animated-slow e-flex elementor-invisible e-con e-child\" data-id=\"33fdf4c3\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeIn&quot;,&quot;animation_delay&quot;:300}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2f423b4f elementor-view-default elementor-position-top elementor-mobile-position-top elementor-widget elementor-widget-icon-box\" data-id=\"2f423b4f\" data-element_type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<link rel=\"stylesheet\" href=\"https:\/\/entelgy.com\/wp-content\/plugins\/elementor\/assets\/css\/widget-icon-box.min.css\">\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon elementor-animation-\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"material-icons md-computer\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\t-3.500\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tBilhetes\/m\u00eas para CAU\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-56c1bfb e-con-full animated-slow e-flex elementor-invisible e-con e-child\" data-id=\"56c1bfb\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeIn&quot;,&quot;animation_delay&quot;:300}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-afe0d93 elementor-view-default elementor-position-top elementor-mobile-position-top elementor-widget elementor-widget-icon-box\" data-id=\"afe0d93\" data-element_type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon elementor-animation-\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"material-icons md-repeat\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\t+71% \u200b\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tTaxa de repeti\u00e7\u00e3o DAS\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4ef96 e-con-full animated-slow e-flex elementor-invisible e-con e-child\" data-id=\"4ef96\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeIn&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-78fa5cc0 elementor-view-default elementor-position-top elementor-mobile-position-top elementor-widget elementor-widget-icon-box\" data-id=\"78fa5cc0\" data-element_type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon elementor-animation-\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"xlio ion-md-time\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\t5:1\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tEconomia de tempo do usu\u00e1rio\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3f8686f2 e-con-full e-flex e-con e-child\" data-id=\"3f8686f2\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-15c6a951 e-con-full e-flex e-con e-child\" data-id=\"15c6a951\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-361eb2d9 e-con-full e-flex e-con e-child\" data-id=\"361eb2d9\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-67b27787 elementor-widget elementor-widget-text-editor\" data-id=\"67b27787\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.23.0 - 05-08-2024 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<h6>DESAFIO<\/h6>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0586d41 e-con-full e-flex e-con e-child\" data-id=\"0586d41\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-77eb548 elementor-widget elementor-widget-heading\" data-id=\"77eb548\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Transforma\u00e7\u00e3o cont\u00ednua<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-045524c e-con-full e-flex e-con e-child\" data-id=\"045524c\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e7ea971 elementor-widget elementor-widget-text-editor\" data-id=\"e7ea971\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span data-contrast=\"auto\">A MAPFRE buscava implementar uma transforma\u00e7\u00e3o digital que simplificasse a vida de seus funcion\u00e1rios e clientes. Com uma equipe de suporte dedicada de 50 pessoas, era essencial reduzir o tempo gasto em tickets operacionais simples e liberar recursos para tarefas mais estrat\u00e9gicas. Ao mesmo tempo, eles precisavam de um sistema que promovesse a autonomia do usu\u00e1rio, sem comprometer a qualidade ou a velocidade das opera\u00e7\u00f5es.  <\/span><span data-ccp-props=\"{\"134233117\":false,\"134233118\":false,\"335551550\":0,\"335551620\":0,\"335559738\":240,\"335559739\":240}\">&nbsp;<\/span><\/p>\n<p><span data-contrast=\"auto\">A falta de um ponto centralizado de informa\u00e7\u00f5es estava atrasando as pesquisas dos usu\u00e1rios e gerando 3.500 tickets mensais relacionados a quest\u00f5es operacionais simples. Isso representou uma perda significativa de tempo e recursos. <\/span><span data-ccp-props=\"{\"134233117\":false,\"134233118\":false,\"335551550\":0,\"335551620\":0,\"335559738\":240,\"335559739\":240}\">&nbsp;<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-146639f0 e-con-full e-flex e-con e-child\" data-id=\"146639f0\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7dead7f e-flex e-con-boxed e-con e-parent\" data-id=\"7dead7f\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-846b2c9 e-con-full e-flex e-con e-child\" data-id=\"846b2c9\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c4cecce elementor-widget-tablet__width-initial elementor-widget elementor-widget-heading\" data-id=\"c4cecce\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">SOLU\u00c7\u00c3O: Efici\u00eancia maximizada<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ea718b5 elementor-widget elementor-widget-heading\" data-id=\"ea718b5\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">A Entelgy projetou e implementou o SMART HELP, um assistente digital inovador integrado diretamente aos aplicativos de trabalho da MAPFRE. O SMART HELP n\u00e3o apenas orienta o usu\u00e1rio com base no contexto da tela, mas tamb\u00e9m oferece:   <\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-125eafe e-con-full e-flex e-con e-child\" data-id=\"125eafe\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-bf6bf44 e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"bf6bf44\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeIn&quot;,&quot;animation_delay&quot;:100}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-23cfcd1 elementor-view-default elementor-position-top elementor-mobile-position-top elementor-widget elementor-widget-icon-box\" data-id=\"23cfcd1\" data-element_type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon elementor-animation-\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"65\" height=\"64\" viewBox=\"0 0 65 64\" fill=\"none\"><path opacity=\"0.5\" d=\"M32.4987 58.6668C47.2263 58.6668 59.1654 46.7278 59.1654 32.0002C59.1654 17.2726 47.2263 5.3335 32.4987 5.3335C17.7711 5.3335 5.83203 17.2726 5.83203 32.0002C5.83203 46.7278 17.7711 58.6668 32.4987 58.6668Z\" stroke=\"white\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><path d=\"M35.589 43H31.819V26.412L27.614 30.066V26.006L31.819 22.352H35.589V43Z\" fill=\"white\"><\/path><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tGuias passo a passo personalizados\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tOs usu\u00e1rios podem resolver d\u00favidas rapidamente sem sair do fluxo de trabalho.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5705bb9 e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"5705bb9\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeIn&quot;,&quot;animation_delay&quot;:300}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b443498 elementor-view-default elementor-position-top elementor-mobile-position-top elementor-widget elementor-widget-icon-box\" data-id=\"b443498\" data-element_type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon elementor-animation-\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"64\" height=\"64\" viewBox=\"0 0 64 64\" fill=\"none\"><path opacity=\"0.5\" d=\"M31.9987 58.6668C46.7263 58.6668 58.6654 46.7278 58.6654 32.0002C58.6654 17.2726 46.7263 5.3335 31.9987 5.3335C17.2711 5.3335 5.33203 17.2726 5.33203 32.0002C5.33203 46.7278 17.2711 58.6668 31.9987 58.6668Z\" stroke=\"white\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><path d=\"M38.395 43H25.838V39.607L33.552 30.646C33.9386 30.182 34.2093 29.7663 34.364 29.399C34.538 29.0317 34.625 28.616 34.625 28.152C34.625 27.3593 34.4026 26.731 33.958 26.267C33.5326 25.803 32.9236 25.571 32.131 25.571C31.4156 25.571 30.8163 25.7837 30.333 26.209C29.8496 26.615 29.608 27.282 29.608 28.21H25.838C25.838 26.3733 26.4276 24.9137 27.607 23.831C28.8056 22.729 30.3136 22.178 32.131 22.178C33.987 22.178 35.495 22.7193 36.655 23.802C37.815 24.8847 38.395 26.3443 38.395 28.181C38.395 29.109 38.2306 29.892 37.902 30.53C37.5733 31.168 37.003 31.9607 36.191 32.908L30.42 39.607H38.395V43Z\" fill=\"white\"><\/path><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tAcesso \u00e0 documenta\u00e7\u00e3o e simula\u00e7\u00f5es\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tTudo est\u00e1 a apenas um clique de dist\u00e2ncia para tornar as opera\u00e7\u00f5es mais \u00e1geis e aut\u00f4nomas.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4256054 e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"4256054\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeIn&quot;,&quot;animation_delay&quot;:600}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b9b5829 elementor-view-default elementor-position-top elementor-mobile-position-top elementor-widget elementor-widget-icon-box\" data-id=\"b9b5829\" data-element_type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon elementor-animation-\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"65\" height=\"64\" viewBox=\"0 0 65 64\" fill=\"none\"><path opacity=\"0.5\" d=\"M32.4987 58.6668C47.2263 58.6668 59.1654 46.7278 59.1654 32.0002C59.1654 17.2726 47.2263 5.3335 32.4987 5.3335C17.7711 5.3335 5.83203 17.2726 5.83203 32.0002C5.83203 46.7278 17.7711 58.6668 32.4987 58.6668Z\" stroke=\"white\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><path d=\"M36.314 32.328C37.126 32.7533 37.7736 33.3527 38.257 34.126C38.7403 34.8993 38.982 35.866 38.982 37.026C38.982 38.998 38.3536 40.5157 37.097 41.579C35.8596 42.6423 34.3033 43.174 32.428 43.174C31.558 43.174 30.7363 43.058 29.963 42.826C29.1896 42.594 28.4936 42.2267 27.875 41.724C27.2563 41.2213 26.7633 40.5833 26.396 39.81C26.048 39.0367 25.8643 38.128 25.845 37.084H29.615C29.6343 37.9733 29.905 38.65 30.427 39.114C30.9683 39.5587 31.6353 39.781 32.428 39.781C33.2593 39.781 33.9263 39.5297 34.429 39.027C34.951 38.5243 35.212 37.8187 35.212 36.91C35.212 36.04 34.951 35.3537 34.429 34.851C33.9263 34.329 33.2206 34.068 32.312 34.068H31.761V30.791H32.312C33.182 30.791 33.8296 30.559 34.255 30.095C34.6996 29.6117 34.922 28.9833 34.922 28.21C34.922 27.3787 34.6803 26.731 34.197 26.267C33.7136 25.803 33.1143 25.571 32.399 25.571C31.6836 25.571 31.0843 25.7933 30.601 26.238C30.137 26.6827 29.8856 27.2917 29.847 28.065H26.077C26.1156 26.267 26.7343 24.8363 27.933 23.773C29.1316 22.7097 30.6203 22.178 32.399 22.178C33.3076 22.178 34.1486 22.323 34.922 22.613C35.6953 22.903 36.3623 23.309 36.923 23.831C37.4836 24.353 37.9186 24.9813 38.228 25.716C38.5373 26.4507 38.692 27.2433 38.692 28.094C38.692 29.138 38.4793 30.008 38.054 30.704C37.6286 31.4 37.0486 31.9413 36.314 32.328Z\" fill=\"white\"><\/path><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tIntera\u00e7\u00e3o inteligente\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tFuncionalidade para sugerir novos conte\u00fados, gerenciar tickets e consultar uma IA segura e adaptada \u00e0s necessidades da organiza\u00e7\u00e3o.  \t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-adbc469 e-con-full e-flex e-con e-child\" data-id=\"adbc469\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8707654 elementor-widget elementor-widget-heading\" data-id=\"8707654\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Essa solu\u00e7\u00e3o n\u00e3o s\u00f3 resolveu problemas imediatos, mas tamb\u00e9m promoveu uma cultura de autoaprendizagem e autoatendimento na MAPFRE.  <\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5699d64 e-flex e-con-boxed e-con e-parent\" data-id=\"5699d64\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-7ccd3e9 e-con-full e-flex e-con e-child\" data-id=\"7ccd3e9\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e834978 elementor-absolute elementor-widget elementor-widget-image\" data-id=\"e834978\" data-element_type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"120\" height=\"60\" src=\"https:\/\/entelgy.com\/wp-content\/uploads\/2024\/09\/grafica-color2.png\" class=\"attachment-large size-large wp-image-13240\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9294b20 e-con-full e-flex e-con e-child\" data-id=\"9294b20\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-c1e3d81 e-con-full e-flex e-con e-child\" data-id=\"c1e3d81\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-60e345a elementor-widget elementor-widget-text-editor\" data-id=\"60e345a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h6>BENEF\u00cdCIOS PARA O CLIENTE<\/h6>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fa9c106 elementor-widget elementor-widget-heading\" data-id=\"fa9c106\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Autossufici\u00eancia promovida<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ec5bc12 e-con-full e-flex e-con e-child\" data-id=\"ec5bc12\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-eff39b6 elementor-widget elementor-widget-text-editor\" data-id=\"eff39b6\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span class=\"TextRun SCXW105293499 BCX8\" lang=\"ES-ES\" xml:lang=\"ES-ES\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW105293499 BCX8\">Os resultados do SMART HELP foram impressionantes:<\/span><\/span><span class=\"EOP SCXW105293499 BCX8\" data-ccp-props=\"{\"134233117\":false,\"134233118\":false,\"335551550\":0,\"335551620\":0,\"335559738\":240,\"335559739\":240}\"> <\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-291a0aa elementor-align-left elementor-tablet-align-left elementor-widget__width-initial elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"291a0aa\" data-element_type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<link rel=\"stylesheet\" href=\"https:\/\/entelgy.com\/wp-content\/plugins\/elementor\/assets\/css\/widget-icon-list.min.css\">\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"64\" height=\"65\" viewBox=\"0 0 64 65\" fill=\"none\"><path opacity=\"0.5\" d=\"M31.9987 59.363C46.7263 59.363 58.6654 47.4239 58.6654 32.6963C58.6654 17.9687 46.7263 6.02966 31.9987 6.02966C17.2711 6.02966 5.33203 17.9687 5.33203 32.6963C5.33203 47.4239 17.2711 59.363 31.9987 59.363Z\" stroke=\"#4FB587\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><path d=\"M35.089 43.6963H31.319V27.1083L27.114 30.7623V26.7023L31.319 23.0483H35.089V43.6963Z\" fill=\"#4FB587\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><strong>Uma queda de 3.500 tickets mensais<\/strong> , eliminando consultas repetitivas e triviais.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"64\" height=\"65\" viewBox=\"0 0 64 65\" fill=\"none\"><path opacity=\"0.5\" d=\"M31.9987 59.363C46.7263 59.363 58.6654 47.4239 58.6654 32.6963C58.6654 17.9687 46.7263 6.02966 31.9987 6.02966C17.2711 6.02966 5.33203 17.9687 5.33203 32.6963C5.33203 47.4239 17.2711 59.363 31.9987 59.363Z\" stroke=\"#4FB587\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><path d=\"M38.395 43.6963H25.838V40.3033L33.552 31.3423C33.9386 30.8783 34.2093 30.4626 34.364 30.0953C34.538 29.728 34.625 29.3123 34.625 28.8483C34.625 28.0556 34.4026 27.4273 33.958 26.9633C33.5326 26.4993 32.9236 26.2673 32.131 26.2673C31.4156 26.2673 30.8163 26.48 30.333 26.9053C29.8496 27.3113 29.608 27.9783 29.608 28.9063H25.838C25.838 27.0696 26.4276 25.61 27.607 24.5273C28.8056 23.4253 30.3136 22.8743 32.131 22.8743C33.987 22.8743 35.495 23.4156 36.655 24.4983C37.815 25.581 38.395 27.0406 38.395 28.8773C38.395 29.8053 38.2306 30.5883 37.902 31.2263C37.5733 31.8643 37.003 32.657 36.191 33.6043L30.42 40.3033H38.395V43.6963Z\" fill=\"#4FB587\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"> <strong>Economia de tempo significativa<\/strong> : o tempo m\u00e9dio para resolver uma consulta caiu de 5:30 minutos para apenas 1 minuto, permitindo que os funcion\u00e1rios se concentrassem em tarefas cr\u00edticas.  <\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"64\" height=\"65\" viewBox=\"0 0 64 65\" fill=\"none\"><path opacity=\"0.5\" d=\"M31.9987 58.863C46.7263 58.863 58.6654 46.9239 58.6654 32.1963C58.6654 17.4687 46.7263 5.52966 31.9987 5.52966C17.2711 5.52966 5.33203 17.4687 5.33203 32.1963C5.33203 46.9239 17.2711 58.863 31.9987 58.863Z\" stroke=\"#4FB587\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><path d=\"M35.814 32.5243C36.626 32.9496 37.2736 33.549 37.757 34.3223C38.2403 35.0956 38.482 36.0623 38.482 37.2223C38.482 39.1943 37.8536 40.712 36.597 41.7753C35.3596 42.8386 33.8033 43.3703 31.928 43.3703C31.058 43.3703 30.2363 43.2543 29.463 43.0223C28.6896 42.7903 27.9936 42.423 27.375 41.9203C26.7563 41.4176 26.2633 40.7796 25.896 40.0063C25.548 39.233 25.3643 38.3243 25.345 37.2803H29.115C29.1343 38.1696 29.405 38.8463 29.927 39.3103C30.4683 39.755 31.1353 39.9773 31.928 39.9773C32.7593 39.9773 33.4263 39.726 33.929 39.2233C34.451 38.7206 34.712 38.015 34.712 37.1063C34.712 36.2363 34.451 35.55 33.929 35.0473C33.4263 34.5253 32.7206 34.2643 31.812 34.2643H31.261V30.9873H31.812C32.682 30.9873 33.3296 30.7553 33.755 30.2913C34.1996 29.808 34.422 29.1796 34.422 28.4063C34.422 27.575 34.1803 26.9273 33.697 26.4633C33.2136 25.9993 32.6143 25.7673 31.899 25.7673C31.1836 25.7673 30.5843 25.9896 30.101 26.4343C29.637 26.879 29.3856 27.488 29.347 28.2613H25.577C25.6156 26.4633 26.2343 25.0326 27.433 23.9693C28.6316 22.906 30.1203 22.3743 31.899 22.3743C32.8076 22.3743 33.6486 22.5193 34.422 22.8093C35.1953 23.0993 35.8623 23.5053 36.423 24.0273C36.9836 24.5493 37.4186 25.1776 37.728 25.9123C38.0373 26.647 38.192 27.4396 38.192 28.2903C38.192 29.3343 37.9793 30.2043 37.554 30.9003C37.1286 31.5963 36.5486 32.1376 35.814 32.5243Z\" fill=\"#4FB587\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"> <strong>Fluxo de trabalho integrado<\/strong> : os usu\u00e1rios agora podem pesquisar e acessar informa\u00e7\u00f5es comerciais e operacionais diretamente em seu ambiente de trabalho, aumentando a produtividade.  <\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"64\" height=\"65\" viewBox=\"0 0 64 65\" fill=\"none\"><path opacity=\"0.5\" d=\"M31.9987 59.363C46.7263 59.363 58.6654 47.4239 58.6654 32.6963C58.6654 17.9687 46.7263 6.02966 31.9987 6.02966C17.2711 6.02966 5.33203 17.9687 5.33203 32.6963C5.33203 47.4239 17.2711 59.363 31.9987 59.363Z\" stroke=\"#4FB587\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><path d=\"M38.975 40.7673H37.09V43.6963H33.465V40.7673H25.026V37.2003L32.102 23.0483H36.22L29.144 37.2003H33.465V33.3433H37.09V37.2003H38.975V40.7673Z\" fill=\"#4FB587\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><strong>Alta ado\u00e7\u00e3o e recorr\u00eancia<\/strong> : com uma taxa de repeti\u00e7\u00e3o de 71%, os usu\u00e1rios confiam e retornam regularmente ao SMART HELP.  <\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1e09dc13 e-flex e-con-boxed e-con e-parent\" data-id=\"1e09dc13\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-71ee1e27 elementor-widget elementor-widget-heading\" data-id=\"71ee1e27\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Hist\u00f3rias de sucesso<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5eb8108f elementor-widget elementor-widget-heading\" data-id=\"5eb8108f\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<p class=\"elementor-heading-title elementor-size-default\">A nossa experi\u00eancia reflecte-se nestes casos de sucesso: adaptamos solu\u00e7\u00f5es<br> personalizado de acordo com as necessidades \u00fanicas de cada cliente.<\/p>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8213429 elementor-widget-tablet__width-initial elementor-grid-3 elementor-grid-tablet-2 elementor-grid-mobile-1 elementor-posts--thumbnail-top elementor-card-shadow-yes elementor-posts__hover-gradient elementor-widget elementor-widget-posts\" data-id=\"8213429\" data-element_type=\"widget\" id=\"casos\" data-settings=\"{&quot;cards_masonry&quot;:&quot;yes&quot;,&quot;cards_row_gap&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:0,&quot;sizes&quot;:[]},&quot;cards_row_gap_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:0,&quot;sizes&quot;:[]},&quot;cards_row_gap_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:30,&quot;sizes&quot;:[]},&quot;cards_columns&quot;:&quot;3&quot;,&quot;cards_columns_tablet&quot;:&quot;2&quot;,&quot;cards_columns_mobile&quot;:&quot;1&quot;}\" data-widget_type=\"posts.cards\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<link rel=\"stylesheet\" href=\"https:\/\/entelgy.com\/wp-content\/plugins\/elementor-pro\/assets\/css\/widget-posts.min.css?ver=1731948484\">\t\t<div class=\"elementor-posts-container elementor-posts elementor-posts--skin-cards elementor-grid\">\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-32761 post type-post status-publish format-standard has-post-thumbnail hentry category-sala-de-prensa tag-casos-de-exito tag-concienciacion-en-ciberseguridad-es tag-entelgy-concienciacion-en-ciberseguridad-the-firewall-mindset-es tag-sector-financiero-es tag-the-firewall-mindset-es\">\n\t\t\t<div class=\"elementor-post__card\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/entelgy.com\/pt-br\/sala-de-prensa\/navantia-mapfre-grupo-caja-rural-roadis-y-enaire-premiados-por-entelgy-por-su-labor-de-concienciacion-en-ciberseguridad\/\" tabindex=\"-1\" target=\"_blank\"><div class=\"elementor-post__thumbnail\"><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"169\" src=\"https:\/\/entelgy.com\/wp-content\/uploads\/2022\/11\/c3198634fb4918e60b0ad2018a293052-300x169.jpg\" class=\"attachment-medium size-medium wp-image-32760\" alt=\"\" srcset=\"https:\/\/entelgy.com\/wp-content\/uploads\/2022\/11\/c3198634fb4918e60b0ad2018a293052-300x169.jpg 300w, https:\/\/entelgy.com\/wp-content\/uploads\/2022\/11\/c3198634fb4918e60b0ad2018a293052.jpg 350w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/div><\/a>\n\t\t\t\t<div class=\"elementor-post__badge\">Sala de prensa<\/div>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/entelgy.com\/pt-br\/sala-de-prensa\/navantia-mapfre-grupo-caja-rural-roadis-y-enaire-premiados-por-entelgy-por-su-labor-de-concienciacion-en-ciberseguridad\/\" target=&quot;_blank&quot;>\n\t\t\t\tNavantia, MAPFRE, Grupo Caja Rural, Roadis y Enaire premiados por Entelgy por su labor de concienciaci\u00f3n en ciberseguridad\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-33428 post type-post status-publish format-standard has-post-thumbnail hentry category-sin-categoria tag-casos-de-exito tag-ebs-enterprise-business-solutions-es tag-entelgy-es tag-orior-entelgy-es\">\n\t\t\t<div class=\"elementor-post__card\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/entelgy.com\/pt-br\/sin-categoria\/opentext-destaca-el-caso-de-exito-de-orior-y-entelgy\/\" tabindex=\"-1\" target=\"_blank\"><div class=\"elementor-post__thumbnail\"><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"169\" src=\"https:\/\/entelgy.com\/wp-content\/uploads\/2023\/09\/33b208be984b7f1294026d9bb5a7af7f-300x169.jpg\" class=\"attachment-medium size-medium wp-image-33427\" alt=\"\" srcset=\"https:\/\/entelgy.com\/wp-content\/uploads\/2023\/09\/33b208be984b7f1294026d9bb5a7af7f-300x169.jpg 300w, https:\/\/entelgy.com\/wp-content\/uploads\/2023\/09\/33b208be984b7f1294026d9bb5a7af7f-768x432.jpg 768w, https:\/\/entelgy.com\/wp-content\/uploads\/2023\/09\/33b208be984b7f1294026d9bb5a7af7f.jpg 900w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/div><\/a>\n\t\t\t\t<div class=\"elementor-post__badge\">Sin categor\u00eda<\/div>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/entelgy.com\/pt-br\/sin-categoria\/opentext-destaca-el-caso-de-exito-de-orior-y-entelgy\/\" target=&quot;_blank&quot;>\n\t\t\t\tOpenText destaca el caso de \u00e9xito de ORIOR y Entelgy\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-31873 post type-post status-publish format-standard has-post-thumbnail hentry category-actualidad-es category-resumen-de-eventos-en-es-es tag-casos-de-exito tag-entelgy-digital-es tag-entelgy-tts-smart-help-es\">\n\t\t\t<div class=\"elementor-post__card\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/entelgy.com\/pt-br\/actualidad-es\/entelgy-y-tts-muestran-el-caso-de-exito-de-smart-help-en-mapfre-espana\/\" tabindex=\"-1\" target=\"_blank\"><div class=\"elementor-post__thumbnail\"><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"169\" src=\"https:\/\/entelgy.com\/wp-content\/uploads\/2021\/11\/1b8954d8794b5d21d491ac3e0b055ccb-300x169.jpg\" class=\"attachment-medium size-medium wp-image-31872\" alt=\"\" srcset=\"https:\/\/entelgy.com\/wp-content\/uploads\/2021\/11\/1b8954d8794b5d21d491ac3e0b055ccb-300x169.jpg 300w, https:\/\/entelgy.com\/wp-content\/uploads\/2021\/11\/1b8954d8794b5d21d491ac3e0b055ccb-768x432.jpg 768w, https:\/\/entelgy.com\/wp-content\/uploads\/2021\/11\/1b8954d8794b5d21d491ac3e0b055ccb.jpg 900w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/div><\/a>\n\t\t\t\t<div class=\"elementor-post__badge\">Actualidad<\/div>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/entelgy.com\/pt-br\/actualidad-es\/entelgy-y-tts-muestran-el-caso-de-exito-de-smart-help-en-mapfre-espana\/\" target=&quot;_blank&quot;>\n\t\t\t\tEntelgy y tts muestran el caso de \u00e9xito de SMART HELP en MAPFRE Espa\u00f1a\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/article>\n\t\t\t\t<\/div>\n\t\t\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-45f6393e elementor-align-center elementor-hidden-desktop elementor-hidden-tablet elementor-hidden-mobile elementor-widget elementor-widget-button\" data-id=\"45f6393e\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/entelgy.com\/pt-br\/presente\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Saiba mais hist\u00f3rias de sucesso<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bbd2ba3 e-flex e-con-boxed e-con e-parent\" data-id=\"bbd2ba3\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-53f107e6 e-flex e-con-boxed e-con e-parent\" data-id=\"53f107e6\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-28e83a26 elementor-hidden-mobile e-flex e-con-boxed e-con e-child\" data-id=\"28e83a26\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-416fb683 e-con-full e-flex e-con e-child\" data-id=\"416fb683\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7c79af02 elementor-widget elementor-widget-heading\" data-id=\"7c79af02\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Entre em contato com nossos especialistas<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d8ef335 e-con-full elementor-hidden-desktop elementor-hidden-tablet elementor-hidden-mobile e-flex e-con e-child\" data-id=\"d8ef335\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-3149c21 e-con-full e-flex e-con e-child\" data-id=\"3149c21\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a4a7d29 elementor-widget elementor-widget-heading\" data-id=\"a4a7d29\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"elementor-heading-title elementor-size-default\">Endere\u00e7o:<\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-eea01cf elementor-widget elementor-widget-heading\" data-id=\"eea01cf\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"elementor-heading-title elementor-size-default\">Transversal 23 #97-73\n Escrit\u00f3rio 411. Bogot\u00e1 <\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8ab5b66 e-con-full e-flex e-con e-child\" data-id=\"8ab5b66\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e30715b elementor-widget elementor-widget-heading\" data-id=\"e30715b\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"elementor-heading-title elementor-size-default\">Telefone<\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-48ad1a4 elementor-widget elementor-widget-heading\" data-id=\"48ad1a4\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"elementor-heading-title elementor-size-default\">+57 3 173 656 708<\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d7d3b6f e-con-full e-flex e-con e-child\" data-id=\"d7d3b6f\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-baa0784 elementor-widget elementor-widget-heading\" data-id=\"baa0784\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"elementor-heading-title elementor-size-default\">E-mail<\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a003899 elementor-widget elementor-widget-heading\" data-id=\"a003899\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"elementor-heading-title elementor-size-default\">  info.colombia@entelgy.com<\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-17490fdf elementor-position-left elementor-position-left elementor-vertical-align-middle elementor-hidden-desktop elementor-hidden-tablet elementor-hidden-mobile elementor-widget elementor-widget-image-box\" data-id=\"17490fdf\" data-element_type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.23.0 - 05-08-2024 *\/\n.elementor-widget-image-box .elementor-image-box-content{width:100%}@media (min-width:768px){.elementor-widget-image-box.elementor-position-left .elementor-image-box-wrapper,.elementor-widget-image-box.elementor-position-right .elementor-image-box-wrapper{display:flex}.elementor-widget-image-box.elementor-position-right .elementor-image-box-wrapper{text-align:end;flex-direction:row-reverse}.elementor-widget-image-box.elementor-position-left .elementor-image-box-wrapper{text-align:start;flex-direction:row}.elementor-widget-image-box.elementor-position-top .elementor-image-box-img{margin:auto}.elementor-widget-image-box.elementor-vertical-align-top .elementor-image-box-wrapper{align-items:flex-start}.elementor-widget-image-box.elementor-vertical-align-middle .elementor-image-box-wrapper{align-items:center}.elementor-widget-image-box.elementor-vertical-align-bottom .elementor-image-box-wrapper{align-items:flex-end}}@media (max-width:767px){.elementor-widget-image-box .elementor-image-box-img{margin-left:auto!important;margin-right:auto!important;margin-bottom:15px}}.elementor-widget-image-box .elementor-image-box-img{display:inline-block}.elementor-widget-image-box .elementor-image-box-title a{color:inherit}.elementor-widget-image-box .elementor-image-box-wrapper{text-align:center}.elementor-widget-image-box .elementor-image-box-description{margin:0}<\/style><div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img loading=\"lazy\" decoding=\"async\" width=\"2269\" height=\"1172\" src=\"https:\/\/entelgy.com\/wp-content\/uploads\/2024\/11\/LOGO_TAG_LINE.jpg\" class=\"attachment-full size-full wp-image-41252\" alt=\"Logo Entelgy Human driven technology\" srcset=\"https:\/\/entelgy.com\/wp-content\/uploads\/2024\/11\/LOGO_TAG_LINE.jpg 2269w, https:\/\/entelgy.com\/wp-content\/uploads\/2024\/11\/LOGO_TAG_LINE-300x155.jpg 300w, https:\/\/entelgy.com\/wp-content\/uploads\/2024\/11\/LOGO_TAG_LINE-1024x529.jpg 1024w, https:\/\/entelgy.com\/wp-content\/uploads\/2024\/11\/LOGO_TAG_LINE-768x397.jpg 768w, https:\/\/entelgy.com\/wp-content\/uploads\/2024\/11\/LOGO_TAG_LINE-1536x793.jpg 1536w, https:\/\/entelgy.com\/wp-content\/uploads\/2024\/11\/LOGO_TAG_LINE-2048x1058.jpg 2048w\" sizes=\"(max-width: 2269px) 100vw, 2269px\" \/><\/figure><div class=\"elementor-image-box-content\"><p class=\"elementor-image-box-description\">TENHA SUA PR\u00d3PRIA HIST\u00d3RIA DE SUCESSO COM A ENTELGY<\/p><\/div><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-66899b37 e-con-full e-flex e-con e-child\" data-id=\"66899b37\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1a6502b elementor-widget elementor-widget-form\" data-id=\"1a6502b\" data-element_type=\"widget\" data-settings=\"{&quot;step_next_label&quot;:&quot;Seguindo&quot;,&quot;step_previous_label&quot;:&quot;Antigo&quot;,&quot;button_width&quot;:&quot;100&quot;,&quot;step_type&quot;:&quot;number_text&quot;,&quot;step_icon_shape&quot;:&quot;circle&quot;}\" data-widget_type=\"form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor-pro - v3.23.0 - 05-08-2024 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.e-form__indicators__indicator__separator,.e-form__indicators--type-number .e-form__indicators__indicator__separator,.e-form__indicators--type-number_text .e-form__indicators__indicator__separator{margin-top:calc(var(--e-form-steps-indicator-padding, 30px) \/ 2 - var(--e-form-steps-divider-width, 1px) \/ 2)}.elementor-field-type-hidden{display:none}.elementor-field-type-html{display:inline-block}.elementor-field-type-tel input{direction:inherit}.elementor-login .elementor-lost-password,.elementor-login .elementor-remember-me{font-size:.85em}.elementor-field-type-recaptcha_v3 .elementor-field-label{display:none}.elementor-field-type-recaptcha_v3 .grecaptcha-badge{z-index:1}.elementor-button .elementor-form-spinner{order:3}.elementor-form .elementor-button .elementor-button-content-wrapper{align-items:center}.elementor-form .elementor-button .elementor-button-text{white-space:normal}.elementor-form .elementor-button svg{height:auto}.elementor-form .elementor-button 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i{font-size:19px;line-height:2}.elementor-select-wrapper.remove-before:before{content:\"\"!important}.elementor-message-svg:before{content:\"\";width:1em;height:1em;background-image:url(\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMTQiIGhlaWdodD0iMTEiIGZpbGw9Im5vbmUiIHhtbG5zPSJodHRwOi8vd3d3LnczLm9yZy8yMDAwL3N2ZyI+PHBhdGggZmlsbC1ydWxlPSJldmVub2RkIiBjbGlwLXJ1bGU9ImV2ZW5vZGQiIGQ9Ik00Ljc1IDguMTVMMS42IDUgLjU1IDYuMDVsNC4yIDQuMiA5LTlMMTIuNy4yIDQuNzUgOC4xNXoiIGZpbGw9IiMwMDhBMjAiLz48L3N2Zz4=\");background-position:50%;background-repeat:no-repeat}<\/style>\t\t<form class=\"elementor-form\" method=\"post\" name=\"Nova forma\">\n\t\t\t<input type=\"hidden\" name=\"post_id\" value=\"70550\"\/>\n\t\t\t<input type=\"hidden\" name=\"form_id\" value=\"1a6502b\"\/>\n\t\t\t<input type=\"hidden\" name=\"referer_title\" value=\"SMART HELP revoluciona o suporte na MAPFRE - Entelgy\" \/>\n\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"queried_id\" value=\"70550\"\/>\n\t\t\t\n\t\t\t<div class=\"elementor-form-fields-wrapper elementor-labels-\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-name elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-name\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tNome\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[name]\" id=\"form-field-name\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Nome\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_26fc899 elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_26fc899\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tSobrenome\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_26fc899]\" id=\"form-field-field_26fc899\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Sobrenome(s)\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-email elementor-field-group elementor-column elementor-field-group-email elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-email\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tE-mail\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"email\" name=\"form_fields[email]\" id=\"form-field-email\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"E-mail*\" required=\"required\" aria-required=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-textarea elementor-field-group elementor-column elementor-field-group-message elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-message\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tMensagem\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<textarea class=\"elementor-field-textual elementor-field  elementor-size-sm\" name=\"form_fields[message]\" id=\"form-field-message\" rows=\"4\" placeholder=\"Escreva sua d\u00favida aqui\"><\/textarea>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-checkbox elementor-field-group elementor-column elementor-field-group-field_fbeb410 elementor-col-100\">\n\t\t\t\t\t<div class=\"elementor-field-subgroup  \"><span class=\"elementor-field-option\"><input type=\"checkbox\" value=\"Desejo assinar a newsletter da Entelgy\" id=\"form-field-field_fbeb410-0\" name=\"form_fields[field_fbeb410]\"> <label for=\"form-field-field_fbeb410-0\">Desejo assinar a newsletter da Entelgy<\/label><\/span><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-checkbox elementor-field-group elementor-column elementor-field-group-field_7b421d4 elementor-col-100\">\n\t\t\t\t\t<div class=\"elementor-field-subgroup  \"><span class=\"elementor-field-option\"><input type=\"checkbox\" value=\"Concordo com os Termos e Condi\u00e7\u00f5es e aceito a Pol\u00edtica de Privacidade\" id=\"form-field-field_7b421d4-0\" name=\"form_fields[field_7b421d4]\"> <label for=\"form-field-field_7b421d4-0\">Concordo com os Termos e Condi\u00e7\u00f5es e aceito a Pol\u00edtica de Privacidade<\/label><\/span><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-recaptcha_v3 elementor-field-group elementor-column elementor-field-group-field_a667b88 elementor-col-100 recaptcha_v3-bottomright\">\n\t\t\t\t\t<div class=\"elementor-field\" id=\"form-field-field_a667b88\"><div class=\"elementor-g-recaptcha\" data-sitekey=\"6LeQtsUqAAAAABKE-_kt0W0XXhgt_6wxq8ljbLlp\" data-type=\"v3\" data-action=\"Form\" data-badge=\"bottomright\" data-size=\"invisible\"><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-group elementor-column elementor-field-type-submit elementor-col-100 e-form__buttons\">\n\t\t\t\t\t<button class=\"elementor-button elementor-size-sm\" type=\"submit\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Enviar consulta<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/form>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0e729bc e-flex e-con-boxed e-con e-parent\" data-id=\"0e729bc\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5207fcd8 e-flex e-con-boxed e-con e-parent\" data-id=\"5207fcd8\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-458561c2 e-con-full e-flex e-con e-child\" data-id=\"458561c2\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3b1d64c5 elementor-widget-tablet__width-initial elementor-widget elementor-widget-heading\" data-id=\"3b1d64c5\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">SOLU\u00c7\u00c3O: Monitoramento Sint\u00e9tico Splunk  <\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4ddc65d2 elementor-widget elementor-widget-heading\" data-id=\"4ddc65d2\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Na Entelgy, identificamos a oportunidade perfeita para implementar o Splunk Synthetic Monitoring, uma ferramenta l\u00edder que permite simular transa\u00e7\u00f5es e fluxos operacionais importantes, oferecendo visibilidade abrangente e preditiva.  \n\nCom esta solu\u00e7\u00e3o o cliente obteve:  <\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4f0d436c e-con-full e-flex e-con e-child\" data-id=\"4f0d436c\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-37c235fe e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"37c235fe\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeIn&quot;,&quot;animation_delay&quot;:100}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bee5258 elementor-view-default elementor-position-top elementor-mobile-position-top elementor-widget elementor-widget-icon-box\" data-id=\"bee5258\" data-element_type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon elementor-animation-\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"xlmetriz metriz-number-one\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tSimula\u00e7\u00e3o de transa\u00e7\u00f5es cr\u00edticas\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tPara detectar potenciais problemas em APIs, pontos de servi\u00e7o e transa\u00e7\u00f5es.  \t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3e21082d e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"3e21082d\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeIn&quot;,&quot;animation_delay&quot;:300}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-be4ee30 elementor-view-default elementor-position-top elementor-mobile-position-top elementor-widget elementor-widget-icon-box\" data-id=\"be4ee30\" data-element_type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon elementor-animation-\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"xlmetriz metriz-number-two\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  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