{"id":82926,"date":"2026-10-21T08:00:00","date_gmt":"2026-10-21T06:00:00","guid":{"rendered":"https:\/\/entelgy.com\/?p=82926"},"modified":"2026-10-21T08:26:05","modified_gmt":"2026-10-21T06:26:05","slug":"entelgy-lanza-el-capitulo-6-de-agencia-humana-la-doctrina-que-no-se-escribe-y-el-conocimiento-que-ninguna-ia-puede-capturar","status":"publish","type":"post","link":"https:\/\/entelgy.com\/en\/actualidad-es\/entelgy-lanza-el-capitulo-6-de-agencia-humana-la-doctrina-que-no-se-escribe-y-el-conocimiento-que-ninguna-ia-puede-capturar\/","title":{"rendered":"Entelgy lanza el cap\u00edtulo 6 de Agencia Humana: la doctrina que no se escribe y el conocimiento que ninguna IA puede capturar\u00a0\u00a0"},"content":{"rendered":"\n<h4 class=\"wp-block-heading\"><strong>Las organizaciones suelen documentar procesos, procedimientos y normas. Sin embargo, existe un tipo de conocimiento mucho m\u00e1s dif\u00edcil de preservar: la experiencia acumulada, el criterio profesional y el contexto que permite tomar buenas decisiones cuando no existe una respuesta evidente.<\/strong>&nbsp;&nbsp;<\/h4>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe title=\"Agencia Humana | Cap\u00edtulo 06\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/Up4C5OwWQ3M?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">En el sexto cap\u00edtulo de Agencia Humana, Alfredo Zurdo conversa con la capit\u00e1n Carmen Cantero, destinada en la Secci\u00f3n de Prevenci\u00f3n de Riesgos Laborales del Estado Mayor del Ej\u00e9rcito del Aire y del Espacio, sobre uno de los desaf\u00edos m\u00e1s importantes para cualquier organizaci\u00f3n: c\u00f3mo conservar el conocimiento que nunca llega a escribirse en un manual.&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A lo largo del episodio se explora una realidad que afecta tanto a instituciones p\u00fablicas como a grandes empresas. Cada vez que una persona experimentada cambia de puesto, rota de destino o se jubila, existe el riesgo de perder una parte esencial del conocimiento organizativo. No hablamos de procedimientos ni de documentaci\u00f3n formal, sino de aquello que solo proporciona la experiencia: el criterio, la intuici\u00f3n, las lecciones aprendidas y la comprensi\u00f3n profunda de por qu\u00e9 se toman determinadas decisiones.&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">La conversaci\u00f3n pone en valor pr\u00e1cticas arraigadas en la cultura aeron\u00e1utica, como los relevos, los briefings y debriefings o la sistematizaci\u00f3n de las lecciones aprendidas, mecanismos dise\u00f1ados para garantizar que el conocimiento cr\u00edtico permanezca en la organizaci\u00f3n y siga evolucionando generaci\u00f3n tras generaci\u00f3n.&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">El episodio tambi\u00e9n aborda el papel que puede desempe\u00f1ar la inteligencia artificial en este contexto. Lejos de plantearla como un sustituto de las personas, Carmen reflexiona sobre c\u00f3mo la tecnolog\u00eda puede ayudar a preservar y transferir conocimiento, siempre que se comprenda una realidad fundamental: la transformaci\u00f3n no es un problema tecnol\u00f3gico, sino cultural y humano.&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">La conversaci\u00f3n concluye con una idea que resume el esp\u00edritu de Agencia Humana: la tecnolog\u00eda puede almacenar informaci\u00f3n, pero son las personas quienes aportan criterio, contexto y prop\u00f3sito. Porque hay una doctrina que nunca aparece en los manuales y que sigue siendo el activo m\u00e1s valioso de cualquier organizaci\u00f3n.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Disfruta tambi\u00e9n de este episodio en Spotify:<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-spotify wp-block-embed-spotify wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe title=\"Spotify Embed: Agencia Humana - Cap\u00edtulo 06\" style=\"border-radius: 12px\" width=\"624\" height=\"351\" frameborder=\"0\" allowfullscreen allow=\"autoplay; clipboard-write; encrypted-media; fullscreen; picture-in-picture\" loading=\"lazy\" src=\"https:\/\/open.spotify.com\/embed\/episode\/1hAh6gjJKsZ0BrQ9EdGCOk\/video?si=r3G6gXdqTa-IcvknG781UQ&amp;utm_source=oembed\"><\/iframe>\n<\/div><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Las organizaciones suelen documentar procesos, procedimientos y normas. Sin embargo, existe un tipo de conocimiento mucho m\u00e1s dif\u00edcil de preservar: [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":82922,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[40,119],"tags":[9046,8364,8301],"class_list":["post-82926","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-actualidad-es","category-articulos-es","tag-gobernanza-ia","tag-iability-2","tag-inteligencia-artificial-adopcion"],"acf":[],"_links":{"self":[{"href":"https:\/\/entelgy.com\/en\/wp-json\/wp\/v2\/posts\/82926","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/entelgy.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/entelgy.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/entelgy.com\/en\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/entelgy.com\/en\/wp-json\/wp\/v2\/comments?post=82926"}],"version-history":[{"count":2,"href":"https:\/\/entelgy.com\/en\/wp-json\/wp\/v2\/posts\/82926\/revisions"}],"predecessor-version":[{"id":82953,"href":"https:\/\/entelgy.com\/en\/wp-json\/wp\/v2\/posts\/82926\/revisions\/82953"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/entelgy.com\/en\/wp-json\/wp\/v2\/media\/82922"}],"wp:attachment":[{"href":"https:\/\/entelgy.com\/en\/wp-json\/wp\/v2\/media?parent=82926"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/entelgy.com\/en\/wp-json\/wp\/v2\/categories?post=82926"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/entelgy.com\/en\/wp-json\/wp\/v2\/tags?post=82926"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}