{"id":33467,"date":"2023-10-03T09:10:00","date_gmt":"2023-10-03T07:10:00","guid":{"rendered":"https:\/\/entelgy.com\/entelgy-y-tts-le-invitan-al-webinar-smart-help-360\/"},"modified":"2024-11-06T22:25:18","modified_gmt":"2024-11-06T21:25:18","slug":"entelgy-y-tts-le-invitan-al-webinar-smart-help-360","status":"publish","type":"post","link":"https:\/\/entelgy.com\/en\/actualidad-es\/entelgy-y-tts-le-invitan-al-webinar-smart-help-360\/","title":{"rendered":"Entelgy y TTS le invitan al webinar Smart Help 360"},"content":{"rendered":"

\"\"<\/p>\n

\u00bfSabes cu\u00e1nto gasta tu empresa en soporte? \u00bfQuiere aprender c\u00f3mo transformar el soporte al negocio de su empresa, aprovechando tecnolog\u00edas como los asistentes contextuales, integraciones con Inteligencia Artificial y llevarlo al siguiente nivel?<\/p>\n

<\/p>\n

El pr\u00f3ximo 19 de octubre, Entelgy y TTS organizan el webinar Smart Help 360, donde se mostrar\u00e1 c\u00f3mo disminuir los costes de soporte, mejorando la productividad de la red y la experiencia de empleado. Para ello tendremos el placer de contar con Patricia Mochales (Directora del \u00c1rea de Soporte a Negocio y Calidad de TI en MAPFRE Espa\u00f1a), Max Meinke (Director General de tts en Iberia y Latam) y Alfredo Zurdo (Director de Digital Change en Entelgy).<\/p>\n

Podr\u00e1s descubrir, adem\u00e1s, c\u00f3mo funcionan las soluciones DAS, ya que ahorran mucho dinero a las organizaciones en costes de formaci\u00f3n y soporte, y sobre todo ayudan a acelerar el time-to-market en el lanzamiento de nuevos productos, nuevos procesos o cambios en las aplicaciones. Pero, \u00bfest\u00e1s seguro de que est\u00e1s usando un DAS, de verdad? Desde Entelgy apostamos por aplicar la contextualidad para mejorar la experiencia de usuario, y en el evento del pr\u00f3ximo 19 de octubre, te lo vamos a ense\u00f1ar.<\/p>\n

\u00a1Haz clic aqu\u00ed y reg\u00edstrate ya!<\/strong><\/a><\/p>\n

Fecha: Jueves 19 de octubre de 2023<\/strong>
Horario: 16:30 a 18:00h GMT+01 (9:30 Bogot\u00e1 y Lima; 11:30 Chile)<\/strong>
Formato: Online<\/strong><\/p>\n

AGENDA
<\/strong>Introducci\u00f3n y bienvenida
\u00bfQu\u00e9 es un DAS (Digital Adoption Solution)?
Estrategia de transformaci\u00f3n del modelo de soporte al negocio basada en un DAS
Demo de la experiencia de empleado
Caso de \u00e9xito MAPFRE Smart Help
Preguntas y sugerencias<\/p>\n<\/p>\n

<\/p>\n","protected":false},"excerpt":{"rendered":"

\u00bfSabes cu\u00e1nto gasta tu empresa en soporte? \u00bfQuiere aprender c\u00f3mo transformar el soporte al negocio de su empresa, aprovechando tecnolog\u00edas […]<\/p>\n","protected":false},"author":4,"featured_media":33465,"comment_status":"closed","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"rank_math_lock_modified_date":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[40,4685],"tags":[4687,6061],"class_list":["post-33467","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-actualidad-es","category-resumen-de-eventos-en-es-es","tag-entelgy-es","tag-smart-help-360-es"],"acf":[],"_links":{"self":[{"href":"https:\/\/entelgy.com\/en\/wp-json\/wp\/v2\/posts\/33467","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/entelgy.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/entelgy.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/entelgy.com\/en\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/entelgy.com\/en\/wp-json\/wp\/v2\/comments?post=33467"}],"version-history":[{"count":0,"href":"https:\/\/entelgy.com\/en\/wp-json\/wp\/v2\/posts\/33467\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/entelgy.com\/en\/wp-json\/wp\/v2\/media\/33465"}],"wp:attachment":[{"href":"https:\/\/entelgy.com\/en\/wp-json\/wp\/v2\/media?parent=33467"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/entelgy.com\/en\/wp-json\/wp\/v2\/categories?post=33467"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/entelgy.com\/en\/wp-json\/wp\/v2\/tags?post=33467"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}