{"id":30714,"date":"2019-12-12T07:00:00","date_gmt":"2019-12-12T06:00:00","guid":{"rendered":"https:\/\/entelgy.com\/certificados-ens-iso-20000-e-iso-27001-enhorabuena-companeros-de-entelgy-ibai\/"},"modified":"2024-11-06T23:36:06","modified_gmt":"2024-11-06T22:36:06","slug":"certificados-ens-iso-20000-e-iso-27001-enhorabuena-companeros-de-entelgy-ibai","status":"publish","type":"post","link":"https:\/\/entelgy.com\/en\/sin-categoria\/certificados-ens-iso-20000-e-iso-27001-enhorabuena-companeros-de-entelgy-ibai\/","title":{"rendered":"Certificados ENS, ISO 20000 e ISO 27001: \u00a1Enhorabuena compa\u00f1eros de Entelgy Ibai!"},"content":{"rendered":"<img fetchpriority=\"high\" decoding=\"async\" class=\" size-full wp-image-30712\" src=\"https:\/\/entelgy.com\/wp-content\/uploads\/2019\/12\/adec46c3408046690f2717b20cf7351e.jpg\" alt=\"\" class=\"caption\" title=\"Roberto P\u00e9rez, Responsable de los procesos de Seguridad de la ISO, Olaia Zuazo, Responsable de Calidad de Entelgy Ibai y Ana Castillo, Responsable de Servicios Gestionados. \" width=\"900\" height=\"506\" srcset=\"https:\/\/entelgy.com\/wp-content\/uploads\/2019\/12\/adec46c3408046690f2717b20cf7351e.jpg 900w, https:\/\/entelgy.com\/wp-content\/uploads\/2019\/12\/adec46c3408046690f2717b20cf7351e-300x169.jpg 300w, https:\/\/entelgy.com\/wp-content\/uploads\/2019\/12\/adec46c3408046690f2717b20cf7351e-768x432.jpg 768w\" sizes=\"(max-width: 900px) 100vw, 900px\" \/>\n<p>Recientemente, nuestros compa\u00f1eros de Entelgy Ibai han conseguido la renovaci\u00f3n de la certificaci\u00f3n UNE-ISO\/IEC 27001:2014 y el certificado del ENS, Esquema Nacional de Seguridad. Ana Castillo, Olaia Zuazo y Roberto P\u00e9rez nos cuentan todos los detalles.<\/p>\n<p><!--more--><\/p>\n<h4>\u00bfQu\u00e9 nos aporta la certificaci\u00f3n UNE-ISO\/IEC 27001:2014?<\/h4>\n<p>Es una certificaci\u00f3n clave para empresas de nuestro sector, que avala nuestra buena gesti\u00f3n de la seguridad de la informaci\u00f3n y certifica las t\u00e9cnicas de seguridad que desarrollamos. Esta certificaci\u00f3n la llevamos renovando, junto con la 20000, desde hace ya 10 a\u00f1os.<\/p>\n<h4>\u00bfCu\u00e1l es el objetivo de la auditor\u00eda?<\/h4>\n<p>Determinar la conformidad de nuestro sistema de gesti\u00f3n con los criterios de auditor\u00eda y nuestra capacidad para asegurar que cumplimos con los requisitos legales, reglamentarios y contractuales aplicables. Adem\u00e1s, determinar la eficacia del sistema de gesti\u00f3n, para asegurar el cumplimiento de la norma.<\/p>\n<h4>\u00bfEn qu\u00e9 procesos se aplica?<\/h4>\n<p>En esta auditor\u00eda se ha realizado el Seguimiento de los Sistemas de Gesti\u00f3n de Seguridad de la Informaci\u00f3n y de Servicios de TI de Entelgy Ibai, comprob\u00e1ndose la implantaci\u00f3n del Sistema respecto a los requisitos especificados en las normas de referencia UNE-ISO\/IEC 27001:2014 y UNE-ISO\/IEC 20000-1:2011. Este a\u00f1o, como novedad, Tambi\u00e9n se ha realizado la auditor\u00eda inicial de esquema nacional de seguridad, consiguiendo el certificado del ENS en el nivel b\u00e1sico. Este certificado nos va a permitir estar preparados para licitar con las Administraci\u00f3n P\u00fablica cuando \u00e9stos comiencen a exigirlo a sus proveedores.<\/p>\n<h4>\u00bfC\u00f3mo se ha conseguido la renovaci\u00f3n?<\/h4>\n<p>En concreto, se han auditado los sistemas:<\/p>\n<p>a) SGSI: Los sistemas de informaci\u00f3n que soportan el proceso\/servicio de puesto de trabajo (servicio de atenci\u00f3n a usuarios, y servicio de instalaci\u00f3n y mantenimiento de equipamiento inform\u00e1tico)<\/p>\n<p>b) SGS: El sistema de gesti\u00f3n de servicios de TI para el servicio de puesto de trabajo (servicio de atenci\u00f3n a usuarios, y servicio de instalaci\u00f3n y mantenimiento de equipamiento inform\u00e1tico)<\/p>\n<h4>\u00bfPor cu\u00e1nto tiempo?<\/h4>\n<p>Tanto la ISO 27000 como la ISO 20000, deben ser revisadas anualmente. La renovaci\u00f3n del ENS es cada dos a\u00f1os.<\/p>\n<h4>\u00bfC\u00f3mo nos posiciona esta certificaci\u00f3n en los clientes?<\/h4>\n<p>Las ISO 20000 y 27000 fue rompedor en los inicios, recordad que Entelgy Ibai dispone de ellas desde 2009. Lo que s\u00ed es m\u00e1s novedoso ahora es la certificaci\u00f3n del ENS. El listado de empresas y Administraciones p\u00fablicas que disponen de dicho sello est\u00e1 abierto a consulta p\u00fablica y hay muy pocas que actualmente est\u00e9n en posesi\u00f3n de dicha acreditaci\u00f3n.<\/p>\n<h4>\u00bfQu\u00e9 organismo nos certifica?<\/h4>\n<p>Nos certifica AENOR. Este el el sello que nos otorga:<\/p>\n<p><img decoding=\"async\" class=\" size-full wp-image-30713\" src=\"https:\/\/entelgy.com\/wp-content\/uploads\/2019\/12\/sellos-aenor.jpg\" alt=\"\" width=\"519\" height=\"292\" srcset=\"https:\/\/entelgy.com\/wp-content\/uploads\/2019\/12\/sellos-aenor.jpg 900w, https:\/\/entelgy.com\/wp-content\/uploads\/2019\/12\/sellos-aenor-300x169.jpg 300w, https:\/\/entelgy.com\/wp-content\/uploads\/2019\/12\/sellos-aenor-768x432.jpg 768w\" sizes=\"(max-width: 519px) 100vw, 519px\" \/><\/p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Recientemente, nuestros compa\u00f1eros de Entelgy Ibai han conseguido la renovaci\u00f3n de la certificaci\u00f3n UNE-ISO\/IEC 27001:2014 y el certificado del ENS, [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":30712,"comment_status":"closed","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"rank_math_lock_modified_date":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center 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