{"id":30273,"date":"2019-04-09T08:02:14","date_gmt":"2019-04-09T06:02:14","guid":{"rendered":"https:\/\/entelgy.com\/conoce-vica-el-asistente-virtual-de-entelgy\/"},"modified":"2025-09-02T13:49:10","modified_gmt":"2025-09-02T11:49:10","slug":"conoce-vica-el-asistente-virtual-de-entelgy","status":"publish","type":"post","link":"https:\/\/entelgy.com\/en\/actualidad-es\/conoce-vica-el-asistente-virtual-de-entelgy\/","title":{"rendered":"Conoce ViCA, el asistente virtual de Entelgy"},"content":{"rendered":"<p><img fetchpriority=\"high\" decoding=\"async\" class=\" size-full wp-image-30271\" src=\"https:\/\/entelgy.com\/wp-content\/uploads\/2019\/04\/2867e9016b66b85a0abb70d803ebf860.jpg\" alt=\"\" width=\"350\" height=\"492\" srcset=\"https:\/\/entelgy.com\/wp-content\/uploads\/2019\/04\/2867e9016b66b85a0abb70d803ebf860.jpg 350w, https:\/\/entelgy.com\/wp-content\/uploads\/2019\/04\/2867e9016b66b85a0abb70d803ebf860-213x300.jpg 213w\" sizes=\"(max-width: 350px) 100vw, 350px\" \/><\/p>\n<p><em>\u00bfUn\u00a0<strong>asistente virtual\u00a0<\/strong><\/em><em>completamente\u00a0<strong>adaptado a los negocios\u00a0<\/strong><\/em><em>que\u00a0<strong>mejore la experiencia<\/strong>\u00a0del usuario,\u00a0<\/em><em><strong>agilice los procesos<\/strong>\u00a0y\u00a0<strong>optimice el servicio<\/strong>?<\/em> <strong><em>Lo tenemos: ViCA, el asistente virtual de Entelgy<\/em><\/strong><\/p>\n<div><em><a href=\"divisiones\/digital\/soluciones-entelgy-digital\/vica-virtual-chat-assistant\" target=\"_blank\" rel=\"noopener noreferrer\">Si quieres saber m\u00e1s sobre ViCA, pincha aqu\u00ed y conoce todos los detalles<\/a><\/em><\/div>\n<p><!--more--><\/p>\n<div>\n<p><strong>ViCA (Virtual Chat Assistant)<\/strong>\u00a0es el\u00a0<strong>asistente virtual de Entelgy<\/strong>\u00a0que, mediante el uso de las\u00a0<strong>\u00faltimas capacidades cognitivas y de inteligencia artificial<\/strong>, ayuda a las compa\u00f1\u00edas a ser m\u00e1s eficaces en sus procesos de atenci\u00f3n y asistencia a sus clientes, convirti\u00e9ndose en un\u00a0<strong>nuevo canal digital desasistido de acceso e interacci\u00f3n<\/strong>.<\/p>\n<\/div>\n<div>Algunas<strong>\u00a0ventajas de ViCA<\/strong>\u00a0que debes conocer:<\/div>\n<p><img decoding=\"async\" class=\" size-full wp-image-30272\" src=\"https:\/\/entelgy.com\/wp-content\/uploads\/2019\/04\/Ventajas-de-ViCA-para-tu-Negocio-e1554812122445.png\" alt=\"\" width=\"100\" height=\"100\" \/><\/p>\n<div>\n<ul>\n<li>Canal de comunicaci\u00f3n amigable<\/li>\n<li>Atenci\u00f3n 24 horas y 7 d\u00edas a la semana<\/li>\n<li>Capacidad de generar respuestas complejas<\/li>\n<li>Mejora inmediata de calidad y capacidad del servicio<\/li>\n<li>Cercan\u00eda con el cliente<\/li>\n<\/ul>\n<\/div>\n<hr \/>\n<p><a class=\"button large gray\" href=\"mailto:blog@entelgy.com\" target=\"_blank\" rel=\"noopener noreferrer\">Si quieres profundizar en el tema, contacta con nosotros aqu\u00ed<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u00bfUn\u00a0asistente virtual\u00a0completamente\u00a0adaptado a los negocios\u00a0que\u00a0mejore la experiencia\u00a0del usuario,\u00a0agilice los procesos\u00a0y\u00a0optimice el servicio? Lo tenemos: ViCA, el asistente virtual de Entelgy [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":30271,"comment_status":"closed","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"rank_math_lock_modified_date":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[40,115],"tags":[8463,8464,8450],"class_list":["post-30273","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-actualidad-es","category-proyectos","tag-chatbots-2","tag-innovacion-3","tag-transformacion-digital-3"],"acf":[],"_links":{"self":[{"href":"https:\/\/entelgy.com\/en\/wp-json\/wp\/v2\/posts\/30273","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/entelgy.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/entelgy.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/entelgy.com\/en\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/entelgy.com\/en\/wp-json\/wp\/v2\/comments?post=30273"}],"version-history":[{"count":1,"href":"https:\/\/entelgy.com\/en\/wp-json\/wp\/v2\/posts\/30273\/revisions"}],"predecessor-version":[{"id":75927,"href":"https:\/\/entelgy.com\/en\/wp-json\/wp\/v2\/posts\/30273\/revisions\/75927"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/entelgy.com\/en\/wp-json\/wp\/v2\/media\/30271"}],"wp:attachment":[{"href":"https:\/\/entelgy.com\/en\/wp-json\/wp\/v2\/media?parent=30273"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/entelgy.com\/en\/wp-json\/wp\/v2\/categories?post=30273"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/entelgy.com\/en\/wp-json\/wp\/v2\/tags?post=30273"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}