MC Mutual, mutua de accidentes de trabajo y enfermedades profesionales de la Seguridad Social\u00a0 n\u00ba 1, tiene 2.000 usuarios internos que desde el mes de junio son atendidos por profesionales de Entel. El equipo est\u00e1 compuesto por ocho personas, seis de ellas en el equipo de CAU y dos en el equipo de administraci\u00f3n de usuarios, que cubren un horario de servicio de 8h00 a 20h00 todos los d\u00edas del a\u00f1o excepto los festivos nacionales.
Entel ha aportado un valor claro en la transici\u00f3n del servicio<\/strong>, realizando el cambio de proveedor en tan solo 10 d\u00edas y sin impacto para el usuario final. Adem\u00e1s, la propuesta de Entel incluye el asesoramiento en la mejora continua del servicio de CAU, siendo \u00e9ste uno de los puntos fundamentales que MC Mutual ha considerado para la adjudicaci\u00f3n del contrato. MC Mutual y Entel han firmado un contrato de dos a\u00f1os de duraci\u00f3n prorrogable por seis meses m\u00e1s.<\/div>\n","protected":false},"excerpt":{"rendered":"La Mutua ha contratado a Entel para el servicio de\u00a0soporte a usuario final\u00a0as\u00ed como para la\u00a0administraci\u00f3n de usuarios en sus […]<\/p>\n","protected":false},"author":4,"featured_media":29002,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"rank_math_lock_modified_date":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[40,115],"tags":[8479,4883],"class_list":["post-29004","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-actualidad-es","category-proyectos","tag-outsourcing-2","tag-sector-seguros-es"],"acf":[],"_links":{"self":[{"href":"https:\/\/entelgy.com\/en\/wp-json\/wp\/v2\/posts\/29004","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/entelgy.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/entelgy.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/entelgy.com\/en\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/entelgy.com\/en\/wp-json\/wp\/v2\/comments?post=29004"}],"version-history":[{"count":0,"href":"https:\/\/entelgy.com\/en\/wp-json\/wp\/v2\/posts\/29004\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/entelgy.com\/en\/wp-json\/wp\/v2\/media\/29002"}],"wp:attachment":[{"href":"https:\/\/entelgy.com\/en\/wp-json\/wp\/v2\/media?parent=29004"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/entelgy.com\/en\/wp-json\/wp\/v2\/categories?post=29004"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/entelgy.com\/en\/wp-json\/wp\/v2\/tags?post=29004"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
![\"\"](\"https:\/\/entelgy.com\/wp-content\/uploads\/2009\/09\/2d8b2e9bfe3460e7818a8a877f5c54f5.jpg\" "\\"Entel")
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<\/a><\/div>\n